Phone

Office: (309) 245-0723

Automated Receptionist: (309) 245-0720

Location

48 North East Street Farmington, IL 61531

Mail

intake@srhhs.com

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Meet Our Team

The SRHHS Team constantly strives to provide clients with the most professional level of health care in the home, and keeps the lines of communication open for referrers and payors.  At the same time, our approach has always been to deliver personal service to all of the people and organizations we serve.

To learn more about our office and field management staff, check out their bios below.

Platt_Susan_2X3 Susan Platt

                                    Director of Professional Services

Susan started Spoon River Home Health in 1993.  Although she owns SRHHS, her main role is the “Director of Professional Services.” As an R.N., B.S.N. she oversees all nursing and therapy- internally and externally. She communicates and educates on a daily basis. Susan is responsible for ensuring SRHHS is compliant with all

Susan’s background is in critical care nursing. She always formed strong relationships with her patients and their families, and wondered what happened to them when they left ICU. It was for this reason, when the opportunity arose, she went into home health care and chose to open a home health agency with the help of her mentor and the best nurse she knows, her mother!

 A friend, on a stressful day in health care, asked her what her ideal job was. After a lot of thought, she has to admit she’s doing her “ideal” job. She gets to meet some of the nicest, funniest, sweetest, strangest people in the world. She loves to hear their stories. She loves to be able to make a difference in their life. Sometimes in home health we have the same client for years and sometimes only days but it is such a privilege to be invited into someone’s home and life and be able to make a difference.


Barnes-Brandi_4Brandi Barnes

Case Management Specialist / CNA

Brandi does lots of data entry including but not limited to new sign ups, admitting Patients, entering SOC, transfers and DC oasis, and enter new or update employee information. She acquires background checks; creates supply sheets for employees and patients. To top it off, she handles flu shot billing, and performs patient care when needed.

Brandi has an Associate in Arts and Science along with a 3yr degree/diploma in Nursing.  She has worked in healthcare for 6 years.

Brandi describes herself as pleasant to be around, and always has a good attitude and smile on her face.  On the weekends she enjoys going to the dirt track, stock car races because her boyfriend drives, as do many of her friends. She also enjoy athletics, such as Softball and Basketball.  She LOVES watching Nascar Racing and cheering for #88 Dale Earnheart Jr.   Brandi also has a son who is 2 years old named Braden.  He is her world or rather her world revolves around him.  He is very energetic and outgoing and loves being outside.  He also enjoys going to the stock car races, ballgames and playing outside.  He keeps my life on the go and very interesting because you never know what will happen next.


welker-beckyBecky Welker

Billing Coordinator

Becky joined the agency in April 2007 as Billing Coordinator.  She ensures that all provided services are billed to the appropriate payer source and that all payments received daily are applied to the proper account(s).

Prior to joining SRHHS, Becky had over 15 years combined experience in Customer Service related fields and had taken a variety of healthcare and billing related courses at a local community college.


BoxleyLaDonna3Ladonna Boxley

Health Information Coordinator

I came to Spoon River Home Health in 2001 and started out as a clerk in the Billing Department. I wasn’t looking for a job, I was looking for a career – and that’s what I found. Spoon River Home Health shared with me their knowledge of the home health industry and their passion to make a difference in the lives that we touch. In the past 15+ years I have worked hard, moving up through the ranks of the Billing Department, the Client Service Department, Human Resource Department and am now the Health Information Coordinator.  My responsibilities include verifying insurance benefits and assisting with referral calls helping families and other providers know about all of the ways Spoon River Home Health can help someone live independently with the help of our care. I consider myself a Spoon River success story, and I am not the only one here that way. There are many others here at SRHHS that can say the same thing. My career is to help those who have a passion for helping others. My name is LaDonna Boxley and I am proud to be part of the Spoon River Home Health family.

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platt-brianBrian Platt

Administrator

Brian manages all of Spoon River’s business activities in the office. He says that he is lucky because his wife, Susan, manages the clinical and community education activities. Plus, Brian says that Spoon River also has a great staff which makes the business run fairly smoothly.

Following graduation from Western Illinois University, Brian started working for the Soil Conservation Service and also farming with his dad. Susan and he had been married for about 1 year when she started Spoon River Home Health. Being married to a nurse, having a mother-in –law for a nurse, and having a grandmother who was a Navy nurse must have qualified Brian to start helping out with the business side of a homecare company. After 2 years of helping manage the business, he became the administrator when Susan slowed down to have their 2 girls.

Brian likes to ski on the water and snow, as well as horseback riding. He had the chance to show off his horses when he acted in the movie Sand Prairie. His favorite drink is anything that has seen the inside of an oak barrel for at least 12 years.


walker-lexLex Walker

Director of Information Systems

Lex has been providing leadership for the computing, networking and communications infrastructure for the entire organization since 2002.  His divisions are responsible for the design of multi-office networking and telecommunications infrastructure.

Lex has an Associate’s degree in Data Processing from a local community college. He attends various classes and training seminars geared toward network administration and security. He has 19 years computer experience and 14 years with Spoon River Home Health.


   Mary Ericson

                                Director of Nursing

I have been with Spoon River Home Health since 2008. I have enjoyed many varied positions with the company and am currently the Director of Nursing. I have been a nurse for 20 plus years and have discovered that Home Health is my passion! I have the pleasure of overseeing the Skilled services we offer along with the Home Service department.  When Spoon River Home Health says we are “Family Caring for Family”, they couldn’t be more accurate!   Spoon River couldn’t be the successful agency we are without our “Families”.   Each and every employee I work with is like my extended family.  Being a smaller, privately owned agency gives us that distinct advantage.  My coworkers are as caring and compassionate to each other as any family member.  And that compassion and caring gets passed along to all our clients, your family.    It is that caring that sets our agency apart from the others.  I couldn’t be more proud than to work with my family to help maintain your family’s health and daily needs.


PaulPat2Pat Paul

Home Health Aide

My name is Pat Paul and I have been a Home Health Aide for Spoon River Home Health Services, Inc. since 2001. I applied at SRHHS after relocating to Farmington from Missouri. A friend of the family had just started working there and when she heard that I had done private duty care for a lady in Missouri she thought I would like this. I have always loved taking care of others and have worked as an aide in a nursing home in the 70’s and have done private duty. I had never worked for an actual agency until coming to SRHHS and although I have received a lot of offers to do private duty, I don’t ever plan to go back to private duty and like working for Spoon River Home Health. When I first started with Spoon River Home Health I was not a Certified Nursing Assistant, I was a Home Service Worker. In 2002 I took their Basic Nurse Assistant Training Program and became a CNA. I love being a CNA because it makes me feel important. I am important to those that I help take of, and it feels great to be needed. Spoon River has a great Nurse Assistant Training Program and they also have a tuition re-imbursement program. The tuition re-imbursement program provided me with the opportunity to become a CNA and after maintaining my employment for a year I received the amount that I had paid for the class back. I liked working for Spoon River so well, that here I am 12 years later. And I don’t plan on leaving anytime soon!

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GonzalezJessica   Jessica Gonzalez

                                  Client Service Specialist

 I am a single mom to my 2 beautiful daughters Ashley and Abby.  The first time I came to Spoon River when they were 5 and 3 years old.  I worked for the company approximately 4 years before finding a job closer to home.  Several years later in November 2014, I came back. 

I am a case manager for several clients in Peoria area.  I am able to help clients stay in their homes longer by developing a careplan with and client and their family members that will provide assistance with some of the daily responsibilities that the client is no longer able to do for themselves.  Some of our clients need assistance with dressing, showers, med reminders and even transportation to Dr appointments where we can help be the eyes and ears for family that is not able to go to these appoinments with their loved one.

I became a CNA in 1994 and have always enjoyed caring for our clients.  They have so many stories to share and are a genuine treat to be around.  The more you are with them, the more they feel like family rather than just a person you have to take care of. 

What I like most about Spoon River is the fun family friendly atmosphere.  Family comes first and they are the first to recognize this.  Whether needing to take time off for a sick child or having to attend a spring concert, Spoon River allows the flexibility to put family first.  And the fun part!  As an avid Cubs fan, what a treat it was for them to take us to the playoffs in October 2015.  Unfortunately, they did not win the world series last year, but look out this year!

Spoon River Home Health is a wonderful company to work for.  Do we make mistakes sometimes? Sure, but who doesn’t.  If we make a mistake, we try our best to correct it and make sure the client and their family is completely satisfied in moving forward.  We all want the best for our loved ones, and working for Spoon River allows me to take of my loved ones as well as yours!

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SeymourSierra     Sierra Seymour

                            Client Service Specialist

My name is Sierra Seymour and I have worked for Spoon River Home Health since 2012. I am a mother of two.  I started my career in the medical field as a CNA. I have worked in the medical field since 2004 and I absolutely love it. I was introduced to the medical field by my brother and sister in law that really pushed for me to take a step in the health care direction and I am so glad I did. I am currently a Client Service Specialist and my position includes a wide variety of job duties from case management of patients, to scheduling and meeting client demands. I meet with patients and families to decide what care is needed and how to they can adjust to living in their home with assistance. I also coordinate a detailed care plan with the patient and family to determine the daily needs for the patient so that the patient and caregivers have a plan of care that is followed daily.

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McDonaldMalorie 2   Malerie McDonald

                        Client Service Specialist

About 12 years ago I worked for SRHHS as a caregiver which then made me want to become a CNA. I then took the course that SRHHS offered to become a Certified Nursing Aide. I have worked as a CNA for about 10 years now. After working in the field and taking care of people I then got interested in furthering my education to move up in the medical field. I enrolled into the University of Phoenix for Healthcare Administration, and since have moved from the field to the office. I am currently working as a Client Service Specialist in the Fulton County area. Since taking the position in the office I have received one diploma, Health and Wellness Administration Foundations. I am currently just weeks away from my second diploma, Electronic Health Records Fundamentals. I really enjoy working for SRHHS as everyone is always smiling and the patients always come first. Not only do I love SRHHS for the people but also because it gives me hands on training for my schooling as its all online.

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SeymourTeri 2  Teri Seymour

                            Client Service Specialist

My name is Teri Seymour and I handle scheduling the caregivers and matching them to client needs. I have been with the company for a little over a year now and I really enjoy it. One of my favorite things about my job is getting to meet so many wonderful people. Before starting here at Spoon River I was a stay at home mom and only worked here and there. I never really had a job that was as rewarding as staying at home with my children was until I started here. I know that job that I do everyday is helping people and that is a great feeling.

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HammondKelly 2   Kelly Hammond

                           Human Resource Manager

My name is Kelly Hammond and I have been with Spoon River Home Health since 2011. I started part-time as an administrative assistant working pretty much in every department before becoming the Human Resource Manager. I absolutely love people therefore the HR position fits well for me as I get to interact with customers and employees on a daily basis.

I have an Associate’s Degree in Business from a local community college. Before coming to Spoon River Home Health, I worked in insurance for over 20 years and then was a stay-at-home mother of 4 for several years.   Spoon River Home Health made getting back in to the work force such an easy transition for me. One of the many reasons I love working for SRHH is the “Family Caring For Family” motto that the entire company follows.

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DeMentWanda  Wanda DeMent

                             Billing Auditor

I rejoined SRHHS in 2014 on a part time basis having worked full time from 2011-2013.  SRHHS is an enjoyable, family oriented place to work.  Having little client contact, I enjoy the interaction with all fellow employees.  I came with a background of working with billing from a doctor’s office and an ambulance service and medical knowledge from being a hospital RN in my younger years.  My main function is to audit all Home Health & Home Nursing charts before Medicare or Insurance is billed.  This is to insure that the cart contains everything needed for optimum claim benefits.  Along with the others in the Billing Department, I follow up on problem claims and try to answer any questions our clients might have.  I have lived in the Elmwood area the past 40 years and am the wife of a retired Caterpillar employee, mother of 3 and grandmother of 7.  I enjoy any and all activities my grandchildren are in, flea markets, and traveling. 

What Our Patients Say

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I have had the bad luck to struggle with bouts of pneumonia and bronchitis. It can really get me down, and fast!  Being able to have Doc order shots for me to get in my home, gets me back on my feet, and fast. The antibiotic pills just don't work for me, and when I get it, my oxygen level goes down in the 80's and I can't get around. Having those nurses give me the shots daily for a while, and even just check on me, is an enormous relief. It keeps me out of the hospital.  Sometimes, I even have to have breathing treatments. They do it all, and I am pretty thankful. Plus, I enjoy them, at least there is a bright side to being sick!

F. Record May 1, 2016

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